A BULWELL woman is still demanding answers — even though an internal inquiry has cleared two care workers of negligence over a fall that left her mother with horrific injuries.
The Dispatch reported earlier this year on the case of fragile 81-year-old grandmother Dorothy Whotton, who fell from her bed at her home on Newmarket Road, Bulwell, at 8 pm on Mother’s Day (Sunday April 3).
The disabled pensioner had to be rushed to hospital with severe bruising to her neck and chest and a fractured ankle.
She was in hospital for more than three weeks and was kept comfortable with painkilling morphine.
At the time of her fall, Mrs Whotton was being cared for by two workers from Sterling Homecare, which has offices in Sherwood and Sutton-in-Ashfield.
One was her regular carer, who has been with the company since 2003, and the other has worked for the firm directly since January this year.
Mrs Whotton’s family — daughter Sarahjane Whotton (39), Sarahjane’s boyfriend, Damian Turnbull, and Sarahjane’s son, Ramone — lodged a formal complaint with the care provider. They called for a full investigation.
Sadly, Mrs Whotton died on Tuesday July 5. There is no evidence to suggest her death is directly related to her fall injuries.
Now the details of the inquiry launched by Sterling have been handed to the Dispatch by an angry Sarahjane, who only received a copy thanks to Bulwell Labour MP Graham Allen.
The investigation concludes that the injuries suffered by Mrs Whotton were “in no way as result of negligence on the part of Sterling Homecare, but rather a most unfortunate accident”.
It adds: “We do not feel that any disciplinary action is necessary as a result of our investigation and as such, no disciplinary action has been, nor will be taken, against the care staff involved.”
Sarahjane, also of Newmarket Road, does not accept the verdict and is in the process of seeking legal advice.
She said: “I still feel there are questions to be answered. I am not going to rest.”
A spokesman for Sterling Homecare said: “We take the welfare of our service users and our staff very seriously, and we ensured that a full internal investigation took place in conjunction with an investigation by Nottingham City Council’s Safeguarding team, after the unfortunate fall at Mrs Whotton’s home.
“The city council team completed its investigation in June and has confirmed that Sterling acted in an appropriate and timely manner, in accordance with Nottingham and Nottinghamshire adult safeguarding procedures.
“The council’s investigation process did not reveal any evidence to suggest that Mrs Whotton fell as a result of neglect by our care staff.
“We are grateful to the city council for its thoroughness in this matter. Of course, we extend our sincerest condolences to the family of Mrs Whotton at this most difficult time.”