Nottinghamshire Police has adopted a new system to keep victims of crime updated on their progress.
Track My Crime Nottinghamshire, which launched this week, has been designed to offer victims of crime another way to communicate with the officer investigating their case.
It is an easy to use messaging system, for which users only need basic computer skills, an internet connection and an email address.
“This system opens up another form of communication between our officers and victims of crime, which is efficient and effective,” said Assistant Chief Constable Simon Torr. “It allows us to keep victims fully informed about the progress of their investigation and saves officers time, meaning we can improve our service to the public even further.
“Victim satisfaction is so important to us and anything that helps us make our service better is crucial.
“We want every victim we deal with to be pleased with the service they receive.”
The secure system allows officers to update victims with at any time of the day and night.
ACC Torr added: “We are, however, aware that this system will not suit everyone. That is why it is being offered to victims alongside all of our other methods of communication.”