Nottinghamshire County Council welcome additional powers for consumers

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New legislation that will give greater powers to consumers has been welcomed by Nottinghamshire County Council’s Trading Standards team.

People buying goods or services online, by phone or on the doorstep will have an additional seven calendar days to cancel their purchase under the Consumer Contracts Regulations 2013 which comes into force from 13 June.

The new regulations will also require traders to offer telephone helplines at a basic rate for customers to contact them.

 

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