Telephone upgrade for busy surgery

Willowbrook Medical Practice, Sutton-in-Ashfield.

Willowbrook Medical Practice, Sutton-in-Ashfield.

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A Sutton GP practice says it is in the process of upgrading its telephone system after patients complained that they could not get through to make appointments.

A number of patients at Willowbrook Medical Practice, on Brook Street, contacted Chad with concerns after reading that it has recently merged with Pantiles Medical Centre.

Their concerns centred on the difficulties they encounter while trying to book appointments with a GP, fearing that this problem would only get worse with more patients joining the practice.

 

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