Smarter way to buy tickets to ride in city

People from Bulwell and Hucknall who use public transport in Nottingham will soon be able to take advantage of a new way of buying tickets.

Nottingham City Council is set to transform the way passengers buy public transport ‘smart’ tickets.

A new £1.5m retail network is being developed that includes ticket kiosks, Payzone outlets and an online portal, to make it faster, easier and more cost effective to buy, collect and top up tickets for journeys in and around the city.

Currently, most people buying season or other ‘smart’ tickets are limited to over-the-counter transactions at travel centres in the city centre.

The council says that these travel centres can be busy at peak periods and may not be convenient for customers to visit.

Currently, not all ticket types are available online and collecting tickets can sometimes take up to three working days.

The council says that a much more customer-focused approach is proposed to be introduced from February next year.

The new network will see 38 kiosks installed at key sites close to bus stops in the city centre, and a further 50 at district centres and places which generate high numbers of journeys, such as Trent Bridge cricket ground, Nottingham University and the Queens Medical Centre.

The council’s plan is that, initially, the kiosks will be used to buy the multi-operator Kangaroo as single day tickets, a 10 day pass or to buy and top up Kangaroo season tickets which are available for one, three, six and 12 months.