Mansfield rogue trader left conservatories unfinished and customers out of pocket

A Mansfield man who runs a double glazing firm has been given 150 hours of unpaid work and ordered to pay a £3,905 in compensation after leaving customers with unfinished conservatories and window projects.
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James Alexander Grozier, of Muskham Court, admitted three charges under the Fraud Act 2006 and one charge under the Consumer Protection from Unfair Trading Regulations 2008.

Nottinghamshire County Council’s Trading Standards led the case, which was heard at Nottingham Magistrates’ Court on Thursday.

The court was told how one customer was left with just a base for the conservatory after they paid £4,880 for the job. They then had to pay a further £3,500 to get another fitter to complete the work.

Grozier left another customer with a conservatory base at a loss of £4,200. He also took deposits from two customers to replace glass panels that were never fitted.

He traded under the names ‘Summer Home Improvements’ and ‘Star Home Improvements’, with most of his customers responding to a leaflet posted through their door.

Coun Glynn Gilfoyle, chairman of Nottinghamshire County Council’s community safety committee, said: “It’s despicable that cowboy traders such as Grozier leave their customers with unfinished or even untouched projects, leaving them in some case thousands of pounds out of pocket.

“We recommend that residents seek recommendations from friends or family or use a trusted trader website when looking for a reputable trader.”