In view of the constant steam of complaints concerning our NHS, particularly complaints relating to the very overworked staff throughout the NHS, I wish to express my own experience on this subject.
I have recently had occasion to visit the outpatients department at King’s Mill Hospital. The staff I encountered were all extremely pleasant and helpful.
The lady at the main reception desk was most polite and very quickly directed me to the department I needed.
The consultant and the nurses put me at ease immediately, and that high level of care continued throughout my treatment. Even a lovely “cuppa” before I was discharged !
I do feel that we only read and hear of the negative aspects of our health service (GP’s, hospitals, etc) and I just want to redress the balance a little.
Patricia S Temple