Hucknall care home rated 'good' in all areas by Government watchdog
A Hucknall care home has been given a ‘good’ rating across the board following its latest inspection by the Care Quality Commission (CQC).
Darlison Court, on Ogle Street, is an Extra Care Housing scheme, meaning the housing is purpose-built or adapted single household accommodation in a shared site or building.
The accommodation is bought or rented and is the occupant's own home.
People's care and housing are provided under separate contractual agreements.
CQC does not regulate premises used for extra care housing – instead, this inspection looked at people's personal care and support service.
The service supported people with dementia, physical disabilities and learning disabilities in their own flats.
There were nine people using the service at the time of the assessment.
In their report inspectors said they found that the provider ‘demonstrated a positive learning culture where incidents and feedback were reviewed’.
The continued: “Lessons learnt and actions were implemented where required.
“People were supported by enough staff who had the skills and knowledge to support them safely.
“Risks were assessed and people were involved in the process.
“There were effective systems in place to safeguard people from abuse.
“Staff understood their safeguarding responsibilities and were confident in recognising, reporting and responding to concerns to keep people safe from abuse and avoidable harm.
“Some care records did not consistently include detailed information relating to specific healthcare needs.
“However, staff demonstrated a good understanding of people's needs.
“The provider frequently arranged parties for the people living at the service and raised money for charity.
“Medicines were managed safely, with clear procedures for administration, recording, storage and monitoring within people's homes.”
Staff told inspectors ‘all medications are on their chart and calls are spaced at intervals to correspond to the times they need their medication”.
The report continued: “The provider had worked exceptionally hard to support people to meet their goals and outcomes.
“Staff supported people to visit family, access community activities and move from residential care into more independent living.
“Governance and quality assurance systems were effective in monitoring service performance.
People told inspectors they felt ‘safe, well supported and confident in the care they received’.
The report said: “People consistently said they had a very positive experience of support from the service and felt staff were kind, respectful and focused on helping them.”