Military to help Covid-hit ambulance service with non-emergency responses in Hucknall and Bulwell

Arrangements have been made for 60 military personnel to support East Midlands Ambulance Service (EMAS) with responding to non-emergency patients in the coming weeks, due to continued demand on the service and the number of colleagues who are unwell or self-isolating due to Covid-19.

Tuesday, 11th January 2022, 4:33 pm
Updated Tuesday, 18th January 2022, 6:17 pm

The military personnel will work alongside urgent care ambulance crews who attend non-emergency patients requiring inter-facility transfers or patients who have already been seen by a healthcare professional such as a GP who has decided that they need to go to hospital.

The aim of this proactive step is to reduce delays currently being experienced by non-emergency patients, enable our emergency crews to focus on responding to emergency 999 calls, and help relieve some pressure in the wider NHS system.

Ben Holdaway, director of operations at EMAS, said: “As an ambulance service, the most important thing for us is that we are able to provide emergency care to our patients when they need it.

Military personnel are being brought in to help support EMAS during Covid absences. Photo: EMAS

“Transmission rates of Covid-19 in the community have continued to rise and we have seen an increased number of EMAS staff needing to self-isolate or be absent due to testing positive for Covid-19.

“Combined with the intense pressure the whole NHS system is under, and the high demand on our service, some of our less urgent and non-emergency patients are waiting longer for an ambulance than they should rightfully expect.

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“Our new military colleagues will bolster the urgent care part of our service which attends non-emergency patients.

“This in turn will ensure our emergency ambulance crews can focus on attending the life-threatening and serious emergencies in our communities.

“While the introduction of military support has always been part of NHS plans in case of increased pressure, we are taking this proactive step now to safeguard the provision of a safe 999 service for our patients in the coming weeks.

“We look forward to making our new military colleagues feel welcome at EMAS.”

The military members will not be driving on blue lights and will wear their military uniforms while supporting EMAS.

They are due to begin training later this week and will complete three-day EMAS familiarisation training course led by EMAS’ clinical education team.

They will be available to support urgent care crews 16 hours a day, seven days a week.

They will follow the EMAS values and EMAS protocols, policies and procedures, including infection prevention and control (IPC) and the wearing of appropriate personal protective equipment, and will carry out support tasks such as driving the vehicles, moving and handling of adult patients and essential equipment, supporting in adult basic life support, including the use of automated external defibrillation, and raising any safeguarding concerns as appropriate.